Privacy Policy
PRIVACY POLICY — secretsextoys.store
⚠️ IMPORTANT: This website is intended exclusively for adults aged 18 or over. We do not knowingly collect personal information from individuals under 18 years of age.
secretsextoys.store operates this store and website (the "Services"), powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
We may collect or process the following categories of personal information:
- Contact details: name, address, billing/shipping address, phone number, email address.
- Financial information: payment card details, transaction details, payment confirmation.
- Account information: username, password, security questions, preferences and settings.
- Transaction information: items viewed, added to cart, purchased, returned or cancelled.
- Communications: information included in your communications with us, including customer support inquiries.
- Device information: device type, browser, IP address, network connection, unique identifiers.
- Usage information: how and when you interact with or navigate the Services.
PERSONAL INFORMATION SOURCES
We collect personal information:
- Directly from you when you create an account, visit or use the Services, or communicate with us.
- Automatically through the Services via cookies and similar technologies.
- From our service providers who collect or process personal information on our behalf.
- From our partners or other third parties.
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to:
- Provide, tailor and improve the Services, process payments, fulfill orders, manage your account, arrange shipping, facilitate returns and exchanges, and create a customized shopping experience.
- Marketing and advertising: send promotional communications by email or post, and show relevant online advertisements based on your activity.
- Security and fraud prevention: authenticate your account, detect and prevent fraudulent or malicious activity, and secure our Services.
- Communicate with you: provide customer support and maintain our business relationship.
- Legal compliance: comply with applicable law, respond to legal process, and enforce our terms and policies.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to:
- Shopify and service providers who perform services on our behalf (payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- Business and marketing partners for advertising purposes. You may have the right to opt out of targeted advertising based on your online activity.
- Third parties when you direct or consent to such disclosure.
- Our affiliates or within our corporate group.
- Third parties in connection with a business transaction, legal obligation, or to protect our rights and the rights of our users.
RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be shared with Shopify and third parties located in countries other than where you reside. Shopify is responsible for the processing of your personal information for its own purposes. To learn more, visit the Shopify Consumer Privacy Policy at
THIRD PARTY WEBSITES AND LINKS
The Services may contain links to third-party websites. We are not responsible for the privacy or security of such sites. Information you share on third-party platforms may be viewable by other users without limitation. Our inclusion of such links does not imply endorsement.
CHILDREN'S DATA
This website is intended exclusively for adults aged 18 or over. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly. We do not sell or share personal information of individuals under 16 years of age.
SECURITY AND RETENTION OF YOUR INFORMATION
We implement appropriate technical and organizational measures to protect your personal information. However, no security measures are perfect or impenetrable. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.
YOUR RIGHTS AND CHOICES
As a resident of the European Economic Area, you have the following rights regarding your personal information:
- Right to Access: request access to personal information we hold about you.
- Right to Delete: request deletion of your personal information.
- Right to Correct: request correction of inaccurate personal information.
- Right of Portability: receive a copy of your personal information and request its transfer to a third party.
- Right to Object: ask us to stop or restrict processing of your personal information for certain purposes.
- Right to Withdraw Consent: where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Managing Communications: opt out of promotional emails at any time via the unsubscribe link.
To exercise any of these rights, contact us using the details below. We will respond in a timely manner as required by applicable law. We will not discriminate against you for exercising these rights.
COMPLAINTS
If you have complaints about how we process your personal information, you may contact us or lodge a complaint with your local data protection authority. For the EEA, you can find the responsible supervisory authority at
INTERNATIONAL TRANSFERS
We may transfer, store and process your personal information outside the country you live in. Transfers outside the European Economic Area are made using the European Commission's Standard Contractual Clauses or equivalent recognized transfer mechanisms.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will post the revised Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
CONTACT
For questions about this Privacy Policy or to exercise your rights:
- Email: info@secretsextoys.store
- Phone: +30 210 625 1390
- Address: Har. Trikoupi 174, Kifisia, 145 64, Greece
For the purpose of applicable data protection laws, secretsextoys.store is the data controller of your personal information.